Privacy Policy

At Callaway Store at Progolfset.com, we value your privacy as much as you value precision in your golf game. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or purchase our premium golf equipment. By using our services, you agree to the practices described in this policy.

1. Information We Collect

To provide our tour-level service, we collect the following information:

• Personal Information: Name, email address, shipping/billing address, phone number, and payment details when you make a purchase.
• Transaction Data: Purchase history, order details, and payment method information.
• Technical Data: IP address, browser type, device information, and cookies (see Section 6).
• Communication Data: Correspondence when you contact our customer service at [email protected].

2. How We Use Your Information

We handle your data with the same precision as our Callaway clubs are crafted:

• Process and fulfill your orders for premium golf equipment
• Provide customer support and respond to inquiries
• Improve our website and product offerings for serious golfers
• Prevent fraud and enhance payment security (using military-grade encryption)
• Comply with legal obligations and customs documentation requirements
• Send service-related communications (order confirmations, shipping updates)

3. Data Sharing and Disclosure

We treat your information with the confidentiality of a pro golfer’s playbook:

• Service Providers: Trusted partners who assist with payment processing (PCI-DSS compliant), shipping, and IT services.
• Legal Requirements: When necessary to comply with laws or protect our rights.
• Business Transfers: In connection with any merger or sale of company assets.
• Customs Authorities: Required documentation for international shipments (excluding some Asian regions).

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We protect your data with the same dedication that goes into our tour-approved equipment:

• All transactions secured with 256-bit SSL encryption
• PCI-DSS compliant payment processing
• Sensitive payment data is not stored on our servers
• Real-time fraud monitoring systems
• Data stored only as long as necessary for business or legal purposes

5. Your Rights

As a valued member of our golf community, you have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain data processing
• Receive your data in a portable format
• Withdraw consent (where applicable)
• Lodge complaints with data protection authorities

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Like analyzing your swing metrics, we use cookies to improve your experience:

• Essential Cookies: Necessary for website functionality and secure checkout
• Performance Cookies: Help us understand how golfers use our site
• Marketing Cookies: Show relevant Callaway product offers (you may opt-out)

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve golfers worldwide (except some Asian regions), your data may be transferred to and processed in the United States and other locations. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our premium golf equipment is intended for adult golfers. We do not knowingly collect information from children under 16.

9. Policy Updates

We may update this policy as our business evolves, just as golf technology advances. Significant changes will be communicated through our website.