Welcome to the Callaway Store at Progolfset.com (“we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these Terms and all applicable laws and regulations.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for golf enthusiasts and players seeking premium golf equipment. By using our site, you represent that you are at least 18 years old or accessing the site under parental supervision.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of Callaway Store at Progolfset.com or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We offer premium golf equipment including:

  • Drivers
  • Fairway Woods
  • Hybrids
  • Individual Irons
  • Iron Sets (6pc)
  • Wedges

We strive for accuracy in product descriptions, but colors may vary slightly due to monitor settings. Product specifications are subject to change without notice.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders for any reason, including errors in pricing or product information.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All transactions are processed in US Dollars (USD). You are responsible for any currency conversion fees charged by your payment provider.

3.3 Pricing

Prices are subject to change without notice. We are not responsible for typographical errors in pricing. If an error is discovered after your order is placed, we will notify you and either cancel the order or request additional payment.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx – Delivery within 10-15 business days after shipment
  • Free Shipping: Available for orders over $50 via EMS – Delivery within 15-25 business days after shipment

4.2 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive tracking information via email once your order ships.

4.3 Delivery Areas

We ship worldwide except to certain Asian regions and remote areas. International customers may be responsible for customs fees and import taxes.

5. Returns and Exchanges

5.1 Return Policy

We offer a 15-day return policy from the date of delivery. To qualify for a return or exchange:

  • Item must be unused and in original condition
  • All original packaging, tags, and accessories must be included
  • Proof of purchase (order number) is required

5.2 Non-Returnable Items

The following cannot be returned:

  • Individual Irons (when purchased separately)
  • Custom-fitted or altered clubs
  • Products showing signs of use or damage not present at delivery

5.3 Return Process

To initiate a return:

  1. Contact Customer Service at [email protected] within 15 days
  2. Receive Return Authorization (RMA) number
  3. Ship the item with RMA number clearly marked
  4. Wait for inspection and processing (3 business days)

5.4 Refunds

Refunds are issued to your original payment method within 5-7 business days after we receive and approve your return. Original shipping fees are non-refundable, and return shipping costs are the customer’s responsibility unless the return is due to our error.

6. Customer Responsibilities

6.1 Accurate Information

You agree to provide accurate, current, and complete information when placing orders and using our website.

6.2 Prohibited Activities

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of our website
  • Use any automated means to access our site without permission

7. Limitation of Liability

Callaway Store at Progolfset.com shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability for any claim related to our products or services shall not exceed the purchase price of the product in question.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Alaska, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website constitutes acceptance of the modified Terms.

10. Contact Information

For questions about these Terms or our services, please contact us at:

Email: [email protected]
Address: 5412 East 22nd Avenue, Anchorage, US 99508

Thank you for choosing Callaway Store at Progolfset.com for your premium golf equipment needs.